Returns & Exchanges

At Le Petit Depot, we strive to ensure the highest quality for your gourmet groceries; however, due to the perishable nature of food, returns are handled on a case-by-case basis within 24 hours of delivery.

Return Process

• 1.
  Inspect Your Delivery

  Please check your items immediately upon arrival to ensure everything is in perfect condition and matches your order.

• 2.
  Contact Customer Support

  If you receive a damaged or incorrect item, email our team within 24 hours with your order number and clear photos of the product.

• 3.
  Validation Process

  Our quality assurance team will review your request to determine if a refund, store credit, or replacement is applicable based on food safety standards.

• 4.
  Resolution

  Once approved, we will process your refund to the original payment method or schedule a redelivery of the correct items at no extra cost.